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NVR Common Problem FAQ

Common problems and solutions for NVR

Select a topic below to read the full guide.

What to do if you forget your password

Retrieve your NVR login password through the email verification code

How to choose a language

Change the NVR system display language from the settings menu

How to reset the administrator of mobile NVR

Restore the mobile NVR administrator account to factory defaults

How to set up a wireless bridge

Build a wireless bridge between NVR channels through the Set Relay menu

How to add a WiFi camera

Pair a WiFi camera with your NVR using QR code scanning or the reset button

How to set up screen protection

Enable and configure the NVR screen saver to automatically turn off the display when idle

How to set up dual light mode

Configure the dual light (white light + infrared) modes on your NVR camera

How to set up remote monitoring on mobile phone

Add your NVR to the Srihome APP by scanning the P2P serial number QR code to enable remote monitoring

How to set time zone

Adjust the NVR system time zone from the system settings menu

How to set screen lock time

Adjust the automatic screen lock time on your NVR system

How to set alarm mode

Enable alarm mode on your NVR with humanoid recognition, humanoid mark and adjustable sensitivity

How to set up app alarm push

Enable app alarm push notifications from the NVR alarm settings

How to format a hard drive

Format the hard drive of your NVR system through the Hard Disk Management menu

How to view video playback

Play back recorded video on your NVR by date with fast-forward and rewind controls

How to set the HDMI mode of an external display

Enable HDMI output on your NVR to use an external monitor

How to reset the administrator password

Use the hardware reset button on the back panel to restore the NVR administrator password to its default

How to copy video files

Copy NVR video recordings to a FAT32 USB flash drive